Our return and exchange policy lasts 7. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.
Note that return is only applicable to products delivered in Delhi NCR.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify you if your return has been approved or rejected

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days, You will also receive the confirmation email regarding refund

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@rzworld.in .

Exchanges

We only replace items if they are defective or damaged or the size is incorrect and for that you can contact us at support@rzworld.in or call us at 91 9311279892

Shipping returns

Return is only applicable to products delivered in Delhi NCR.

To return your product, you can contact us at 91 9311279892 or send an email to support@rzworld.in , we will reach out to you.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need help?

Contact us at support@rzworld.in or 91 9311279892 for questions related to refunds and returns.